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Absolutely beautiful hotel. They have thought of everything- so comfortable, welcoming, and enjoyable!

Beautiful location and stay however both nights (on opposite ends of the week) with two different rooms..the shower flooded the room.

This is the second time we stayed in this hotel while visiting Florence. So close to EVERYTHING! Clean, affordable. Just book it!

What a fantastic experience at Milu! To start, the staff was friendly and made us feel at home right away. Our room was clean and quiet, with the most amazing shower! We enjoyed the breakfast on the patio and found it to be a very satisfying way to start the day. The hotel maintained a relaxed feel while still being vibrant - colorful, modern art and design to enjoy while relaxing with a cup of tea from the open library. We would definitely stay again, thanks Milu for a great experience!

Staff were very helpful and professional. Speaking English was not a problem. The breakfast buffet had a lot fresh food, fruit and pastries to choose from

Amazing in every way. The beauty of waking around is unlike any other. When we got there after a long day of traveling we had just missed the lunchtime to eat, and when went to shower the handle broke off- this is not a complaint. First they extended lunch without being asked and fixed the shower within minutes. From there on everything was amazing. Take time to eat the incredible breakfast in the garden, watch the breathtaking sunset in the back it’s incredible. Alessio- does it all he was...

This is a great hotel in the heart of Florence. You literally get out of the door into everything you would need and want, including all the most amazing main attractions. A few steps from Il Duomo. Beautiful rooms, great service and they also have an adjacent rooftop restaurant and bar to watch the most beautiful sunset.

Wonderful stay. We have stayed in other hotels on our many trips to Florence but now, the Pendini will always be our choice in Florence.

Hotel staff was very accommodating. The bed was comfortable and the service was great. Very close the train station, about a 5 minute walk. Great local restaurants within walking distance. Also great location for visiting the historical sites.

Staff incredibly helpful and accommodating. Gave excellent restaurant recommendations. Free breakfast offered a delicious array of dishes

pleasant renovation of an old palace very impressed with the breakfast area on a high floor

I cant say enough about the hotel! When we arrived in a taxi we did not realize the taxi did not accept credit cards. We were a bit stressed as we had just traveled over 15 hours. Imran, the doorman came to our rescue and without any effort on our part, pulled out his wallet and paid for our taxi. We then exchanged cash in the hotel and promptly repaid him. Check in was prompt and professional. The room was outstanding! Clean, elegant, stocked with everything and more we would need and just...

Our stay in Florence was amazing; the room was very spacious and super clean. The breakfast was the best. Everyone was extremely nice

Very nice hotel. Staff was very friendly and polite. Receptionist even walked us to our room, which I had never experienced before. Check-in was very smooth. After check out, they let us keep our car and luggage in their property for the day as long as needed, which was very thoughtful of them. Room was very nice, although it actually felt a little hot and we had to open window. But we didn't ask for help with that so that was our fault. Overall, amazing experience at hotel. It's location is...

A beautiful hotel located at the heart of the city. Staff are super friendly. A truly relaxing atmosphere. Stayed in the superior room 3rd floor. Very quiet. Spa is nice. Good breakfast.

I had a great experience here that far exceeded my expectations. The location is perfect, just a short walk from major tourist attractions. The morning breakfast was delicious and offered a great variety to start the day. One standout feature was the complimentary snacks and drinks in the minibar—such a thoughtful touch that truly enhanced the experience.

Great location and friendly staff.

I love the property it was very nice inside… Breakfast was excellent and staff was friendly..But it was rather close to the train station… It’s good if you want to use the train a-lot about a 5 minute walk,..but a lot of transient people live/hangout there

The best thing about Hotel Rapallo is EVERYTHING. To start with the location is most convenient, about 10 mins from main train station and about 10 to 15 walk to all the attractions and restaurants. We were greeted at the reception by a lovely lady Regina, she was very polite, friendly and helpful. Our check in was an absolute breeze. Regina also provided us with the map and to our surprise was also able to get us the booking for Academia Museum for the next day...in a nut shell...most amazing...