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The room was clean and neat, everyone is very friendly and helpful. So glad we booked this place last minute. The best time we've ever had in Key west. You will not get anything more authentic than this place. Loved it!

A beautiful, hidden gem right on the water. They have kayaks and paddleboards to use with no cost. Complimentary breakfast, smores and wine. Everything was cleaned well. All the staff was friendly and helpful, especially Ashley. We were beyond impressed with the communication and helpfulness. We spoke to the gentleman who was renovating the rooms (even when he worked it was a quiet and peaceful place), and learned there will soon be a houseboat as a room to rent.

Spacious room (two queens), perfect for our mother-daughter “night before the cruise”. Staff was very friendly & helpful. Initially the outlets didn’t work but when we suggested checking the breaker, that issue was immediately fixed. Beds were very comfy. Delicious food at the Blue Lavender Cafe & Market. Nice, airy vibe. Enjoyed the rooftop bar, pool & hot tub, especially while waiting for the room to be ready. We would return!

Absolutely gorgeous property, most relaxing atmosphere I have ever experienced. We felt clean, safe, and respected throughout our stay. We booked this property for our ten year anniversary after seeing it on Pinterest. The front desk, valet, and service are the best! We are already planning a trip back in a few months to celebrate our birthdays. We live far but this property makes all the travel worth it to experience such peace and relaxation. The neighborhood this property sits on (Brickell)...

Beautiful art deco hotel and property in the heart of the action. The lobby area had cozy seating along with the open air restaurant seating next to the charming pool area. Staff were very attentive and fun. Highly recommend this property.

Cool hotel the nicest one I have been yet

Everyone was amazing, location, gorgeous, this historic hotel never disappoints. The staff is what makes a difference. Thank you for giving us a memorable stay.

Gorgeous and pleasant hotel. The only thing I could suggest they fix is that the hot water takes a while to come out of the shower. I would definitely come again sometime.

Great place to stay!!

Staff was very friendly and accommodating. Rooms were very nice and clean. I highly recommend.

Hyatt Centric was a great choice. We loved the view of the water. It has a very nice pool and pool bar restaurant. There is a small beach area also. We had breakfast at Flamingo's and it was excellent. You can walk to Duval street very easily. We will be back.

The property is convenient to the highway. Shopping and a variety of corporate restaurants of all levels and cuisine varieties within walking distance.

It was very frustrating that during our cumulative total of eight days stay, seven nights, the housekeeping plan was to only clean our room one time and it was on the seventh night. When we asked about this three days in, they said OK we can probably fit in one cleaning for you midway through your stay but that will be the only one, if you desire any additional cleanings that will be $150 each. When they cleaned the room, I would hardly call it clean. That was a little bit frustrating. Beyond...

10/10 would recommend- every staff member went above & beyond. First solo trip was easy, seamless & safe. Thank you so much Pelican!

Aesthetically appealing! Very pretty bar area and breakfast was very nice! Deluxe suite was very roomy and accommodating. King bed was so comfortable as well. The windows were very nice but our view was of the alley. Very nice stay though, we'd book again!