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"The room was superb and spotless, bed was very comfortable, shower was amazing. Location was great, just by the train station connecting easily to Zermatt. The breakfast buffet was small but sufficient. The staff were mostly okay, except for one time when they asked us to move to the other side of the breakfast area after already seated, claiming that area is reserved for the restaurant. There were no clear signs and the space is shared with the breakfast area. The hotel failed to inform us how we can access the parking area, we followed signs but were not able to enter the indoor car park. The staff provided us a temporary solution until the next morning. Overall would still highly recommend this hotel."

"Beautiful and many small thought out details throughout the whole property. Spa was phenomenal as well."

"Beautiful view of the Matterhorn! "

"Great location good food"

"The stay was perfect. The hotel is established and you feel the history and class when you are walking in. The hotel staff is always available from unpacking your car and delivery your luggage on arrival to picking your luggage and packing your car back during departure. The service is incredible. The restaurant and bar are good with the variety of choices. "

"Property is great. Sophia, one of the Sisters, was exceptionally helpful. We can’t thank her enough. And of course we can’t say enough about LUNA at the front desk. Always smiling, energetic, confident, professional, knowledgeable and polite. Thank you very much Luna. "

"I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect"

"Fantastic location, friendly and helpful staff. Really appreciated the hotel pick up and drop off to the railway station. Beautiful breakfast and easy walking to major attractions "

"Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!"