"When we checked in, they couldn’t find our reservation record which we paid in advance to Expedia. we booked a lower rate room with no breakfast and have to pay at the spot (US$60 cheaper than what we paid to Expedia). When we checked out, they refunded us what we paid to them but not the amount that we paid to Expedia since they already received the payment from Expedia."
"When we checked in, they couldn’t find our reservation record which we paid in advance to Expedia. we booked a lower rate room with no breakfast and have to pay at the spot (US$60 cheaper than what we paid to Expedia). When we checked out, they refunded us what we paid to them but not the amount that we paid to Expedia since they already received the payment from Expedia."
"Sehr Zufrieden. Wir sind aus Deutschland gekommen waren 10 Tage in diesem Hotel und wir waren zu frieden, einzige Mangel war das frühstück für uns Europäer "
"Sehr Zufrieden. Wir sind aus Deutschland gekommen waren 10 Tage in diesem Hotel und wir waren zu frieden, einzige Mangel war das frühstück für uns Europäer "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Immaculate rooms and very spacious. Breakfast was great with many options. Please note that the couches in the breakfast room should be replaced. They are very low for sitting to eat against the higher table.
Immaculate rooms and very spacious. Breakfast was great with many options. Please note that the couches in the breakfast room should be replaced. They are very low for sitting to eat against the higher table.
Nour
Reviewed October 20, 2026Reviewed October 20, 2026
Hotel is very good overall. Coach bus from Guangzhou airport is extra to this hotel. As you know the poor trafic in Guangzhou, if you need to come to shishan nanhai from airport, this is the best hotel to stay. I will stay this hotel next time i come to shishan.
Hotel is very good overall. Coach bus from Guangzhou airport is extra to this hotel. As you know the poor trafic in Guangzhou, if you need to come to shishan nanhai from airport, this is the best hotel to stay. I will stay this hotel next time i come to shishan.
Our receptionist, Josh was very kind and helpful.
All the staff members were nice as well.
Facility is in a good condition, thanks for the renovation was made in 2024.
The whole property is perfectly corresponds to Curio/Hilton standards.
Recommend it to everyone.
Our receptionist, Josh was very kind and helpful.
All the staff members were nice as well.
Facility is in a good condition, thanks for the renovation was made in 2024.
The whole property is perfectly corresponds to Curio/Hilton standards.
Recommend it to everyone.
Due business trips, I have plenty experience in 5 star hotels in Guangzhou. I never considered before this hotels because I read few bad reviews stating that this is not a real Ritz-Carlton. This time I tried to give it an opportunity and stay for once... Let me be clear: I don't understand what they are talking about? I stayed in peak season, during Canton Fair and this hotels delivers excellent service and luxury all over the place.
I must confess that I am not huge fan of the decor, but...
Due business trips, I have plenty experience in 5 star hotels in Guangzhou. I never considered before this hotels because I read few bad reviews stating that this is not a real Ritz-Carlton. This time I tried to give it an opportunity and stay for once... Let me be clear: I don't understand what they are talking about? I stayed in peak season, during Canton Fair and this hotels delivers excellent service and luxury all over the place.
I must confess that I am not huge fan of the decor, but...