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"The room is pretty small being a twin room and there is even smaller bathroom and we have problem getting boiled clean water because they did not give the kettle , instead there was a coffee machine which was extremely difficult to operate and the cups provided the paper ones were very, very small. As a result we have to buy water bottles from outside to fill the coffee machine. The staff were okay , one gentleman on arrival gave us the wrong message that we were already billed when it was not the case and we were billed at the end when we checked out . Not a big deal but we kept looking at our credit card and bank statements to check whether it was already done or not which was a bit of a waste of time and unnecessary, one of the girls at the reception kindly gave us a small bottle water so that was appreciated. Overall it was okay but it would do with a bit more space to put things on like toiletries in the bathroom and also the roof off restaurant was costly and the view wasn’t that brilliant anyway."

"Needs updating. Tired looking."

"Very nice. Really appreciated the in-room heating control. I would stay here again."

"I booked triple room and I am happy with the size of the room and beds. However, the food in the hotel is not good. It’s also pricy. It took us some time to find the room because the room number is not listed anywhere so we had to ask the person who work in the hotel. There are no restaurants around that area, which disappointed us, when I booked it from Hotel.com, it says 4 mins walking to the beach, I imagined there would be tourists and restaurants around the area. "

"Very good location. Good bus connections. Room comfortable. Only drawback is very slippery shower floor and no grab-bar to hold onto. Great coffee and food choices nearby. "

"Staff was very helpful. Hotel location is very central and convenient to many of the sights. Be prepared, however, as it can be quite noisy during the night due to the crowds near the duomo. "

"Very convenient location. The staff are very nice, freindly and helpful."

"Good experience "

"Me and my husband stayed in the romantic room and it was very nice. They put heart shaped ballons, fake flower petals and little love decorations around the room, it was a nice touch. Sheets and towels were clean, the hot tub has Bluetooth capability which was very nice. The only thing I think would be better is if they get a firmer mattress, it's too soft, you sink right in it. There are no employees that stay on premises but they are very responsive through text/WhatsApp. All in all it was a good stay :)"