Cottages in Franklin County

"Unbelievable’"

"Great location near Wachusett Mountain, which made it very convenient for a ski trip. The rooms were very nice and the beds were comfortable, which we appreciated after a long day on the mountain. Unfortunately, we were extremely disappointed that the hot tub was not working and the pool was freezing cold. The main reason we booked this hotel was specifically for the pool and hot tub for our kids. We didn’t receive any email or heads-up from the hotel ahead of time that the hot tub was out of service, which resulted in some very upset children. After swimming in the cold pool, we promised them a warm bath, but unfortunately the bath water came out brown, which was another frustrating issue. The walls are also very thin. We could hear people running and walking above us late at night and early in the morning, which made it difficult to sleep. We ended up eating dinner at the Colonial Grill. The food itself was good, but we were told the kitchen was backed up and expected a long wait. Ironically, the wait ended up being about an hour anyway, but after a full day of skiing it wasn’t really an option to pack the kids back into the car and go somewhere else. On a positive note, we spoke with a manager about the issues with the pool and hot tub, and they gave us vouchers for breakfast the next morning, which was appreciated."

"A peaceful and elegant retreat. The ambiance is perfect. Steps from restaurants. And EV charging stations. We will definitely be back."

"Game area had no heat "

"no restaurant or bar but a very good breakfast buffet. staff were all friendly and helpful. "

"The hotel is surrounded by construction. We managed to get one of the 10? parking spots in front of the hotel. 2 of the 3 elevators weren't working. The room was clean and comfortable."

"Clean and friendly staff. Beds comfy and room nice"

"The hotel was beautiful, room was exceptionally clean and spacious. Great pool and hot tub. Would absolutely stay here again. "

"Exceeded expectations "