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"The staff were very friendly, making the entire stay pleasant from check-in to check-out. The hotel was clean and well-maintained, and the surroundings were quiet, which made it easy to relax. The room was also quite spacious, providing plenty of comfort during the stay. It’s a great choice for anyone visiting Amherst, as the location is very convenient. "

"Clean room. No conditioner in the shower and soap almost out. "

"Beds were a little stiff, and some other guests were a little noisy"

"Good room size, clean and quiet. Easy self check in. Thank you!"

"Room was very clean, staff was friendly. "

"Good for people experiencing housing challenges."

"The property was clean except for my shower door did not close so water leaked onto the floor. I brought this up to the staff. I was there for three weeks. Nothing was done. Most of the staff was very friendly. There was a few that did not even say hi after I did. The worst thing was the noise at night. I’m not sure if people live full-time at this hotel but I heard doors slamming, and people talking in the hallways between 1 and 4 AM which made it hard sometimes to sleep Otherwise, the continental breakfast was good the lady and a gentleman who work it were very nice and friendly. I travel for business. I did feel safe there, which was good."

"Hotel needs to be updated and the breakfast options were not great. But the hotel room was decent."

"Found cockroaches in the tub. Still waiting on my refund which has been a week now. "