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"The pet friendly room we had was pretty dirty to the room we had two weeks prior where we had a dog and they were unaware. This room had a much smaller runner around the beds, terrible beds, mouse droppings in the corner and another corner near the bathroom had ants. The hallways needed to be vacuumed as earlier in the day upon arrival they were doing lawn care and the grass clippings where everywhere."

"This husband and wife team really provided wonderful customer service. They called and texted me to ensure I was arriving, and they gave very clear instructions regarding check in and check out. One of the lights stopped working in the room, but it was very late at night to be able to do anything about it. They have an anti-fog option on the mirror. The room is a bit small for a family, though. Fortunately, I'm a solo traveler."

"Just make mandatory that they have to like mop the floors every few days or something my socks were black and it’s not even a carpet"

"Very nice location and the price through Expedia"

"The staff was wonderful communicating for our late check-in. The breakfast was delicious. The room was perfect and comfortable. Definitely stay there again."

"The room was massive and roomy. The floor was shiny and clean. Everything was tidy. The bed and pillows were comfortable."

"Lovely hotel in the heart of Northhampton"

"I love the personal feel of this property. It is so much nicer than a massive hotel. The restaurant is wonderful and there are plenty of options to relax on the property outside of your room. "

"It was good! Great location!"