Find all hotels by Highgate Independent in Franklin Park, TX

"Everything was really great! The staff was pleasant, and thanks to Hanes’s upgrades, we stayed in a suite instead of a standard room. As always, Hyatt had everything you need for a comfortable stay. The breakfasts were tasty too 😊"

"Everything by was great but it didn’t seem like my room had ventilation and it felt quite damp with a mildew smell. The staff were amazing and I really appreciated the late checkout. "

"Was comfortable stay. Good hospitality!"

"Very overpriced for this hotel"

"Upon checkin the gentleman at the front was not friendly or welcoming. Seemed robotic in his verbiage and a welcoming environment. Did not explain where elevators were and we had to look which direction to go. When going to the bar upon opening bartender did not acknowledge us or anyone waiting. The seating where the tables were there was a couple sitting there and the lights were not turned on (bar/restaraunt was already open) of which the wife had to come up and ask if they were open and bar tender said yes, but did not explain it was not like an actual restraunt where a server would come to your table that you had to order food at the bar. Very limit choices. Once we were done Jerome did not thank us or anything that had left. The lifting in the rooms is dim and not well lit. We were extremely disappointed in this hotel and not worth the money. We will not return to this hotel in the future. "

"Great! Nice staff clean hotel"

"Room had a weird smell. Bathroom door is a slider that didnt even close correctly. Very awkward for a shared room. Breakfast was good. Noce varoety of fresh foods on hand. Staff was friendly, only interaction waa check in."

"Amazing! The staff makes everything seamless and cozy and wonderful "

"Loved the location, history, and amenities of this hotel. The facility is amazing and the staff was great. Highly recommend, would stay again. Very spacious rooms. Very reasonable prices. "