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"The staff and general manager were welcoming and remembered us each day. There were changes in a la carte/buffet breakfast served but we never felt that it was a downgrade to us or other clients. The restaurant staff were so welcoming and professional. Other restaurants in Queenstown could follow the example of the Heritage staff! "

"An exceptional stay marked by spotless rooms, elegant decor, and outstanding service. The staff were warm, professional, and always willing to go the extra mile. Every detail was thoughtfully designed for comfort and convenience. I wouldn’t hesitate to stay again—an absolute gem of a hotel."

"L"

"Beautiful hotel with very friendly staff!! The view is stunning from our room and the restaurant, very delicious breakfast and dinner! "

"Great location in the heart of Queenstown great hotel "