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"Receptionist at pre check in was a little abrupt. My room wasnt clean and i had to ask for tea, then had to ask for milk. Bar staff friendly "

"So much better than I expected. The bar area, restaurant and huddle areas were all so beautifully done and the food and drink lprices were very reasonable. Plenty of electric car charging available. All staff we encountered were helpful, polite and friendly. Rooms very comfortable and modern. Will definitely book again next time we stay in Loughborough."

"Very good stay "

"Lovely breakfast and staff Room we had was great for a family of 3 Some communal areas are still under construction but the rooms are very clean and furnished to a good standard"

"Your staff, from reception [Olivia] to bar staff and bar manager were so helpful and kind. We also met a couple of other staff members [new there, from your other hotel]. Such lovely people. We wnjoyed speaking with everyone and getting insight about the manor."

"Good location, bedrooms are nice however the bathrooms need renovation. "

"No fridge and no microwave. Iron kept on shorting the power. "

"Car park difficult access. Bed uncomfortable"

"The “hotel” is really a series of separate buildings spread out across a large site. There is no central location to meet for drinks/ coffee. The only restaurant is at the top of a hill (accessed by steep stairways/roads ). There appeared to be some golf buggies but it was not clear how these could be accessed. The restaurant was large and cafeteria-like, lacking in atmosphere. There was a restricted menu; no room service available (you have to collect your meal) and I was told at 4.15 that they stopped serving afternoon tea at 4pm ( which is exactly when most people would want it). The room was clean and well decorated but it was very dimly lit and had minimal toiletries ( no shower cap/tissues). At just over £200 a night for a standard double room it was not great value."