Find hotels near Galileo, New York from AED 431

"The room was beautiful very clean bed comfortable close to the highway "

"The staff overall came across as unprofessional, inattentive, and not customer-focused. At the restaurant, I waited over 20 minutes just to place an order and had to call a server myself—there was no acknowledgement of the delay or any basic courtesy. The service felt outright rude. Additionally, the exit process was poorly managed and extremely frustrating. Upon checkout, I specifically asked the front desk if I could exit directly by car as I was running late and surrendering my Fob. I was told the gate will be opened. However, despite pressing the intercom multiple times (over 20 attempts), there was no response. I had no choice but to park, walk back to reception, and resolve the issue—wasting an additional 10–15 minutes during a critical time. Again, there was no apology or acknowledgement of the inconvenience caused. Overall, the staff behavior reflected a lack of accountability and customer care. The impression I was left with is that guest experience is not a priority here and they are definitely not the in the Customer retaintion business. Never staying here again."

"Good for the price. Basic, no frills. Good location close to subway. Small rooms, noisy because there is a huge gap around doors letting in both light and noise from the hall. Good staff. "

"During a snow storm when you can't get to restaurants, having 1 microwave to serve the entire clientele was ridiculous!! I stood in line for 40 minutes behind 8 other people waiting to heat up theitem purchased in the lobby. No microwave in any rooms!!! Awful!!!"

"Hotel was great other than elevators. You have to wait a long time to catch an elevators. "

"Breakfast was excellent! I liked the self-make pancakes, must try. The staff were excellent and the room was very tidy and clean! The only complaint I had was the shuttle pickup at the airport was not punctual and organized. The shuttle was supposed to be coming in at the Newark airport every 30 mins, I waited for more than 1h 15 mins and it never showed up. The shuttle for Embassy suites was kind enough to pick me up as Hampton Inn and suites was right across, it was a bit frustrating to wait after a very long flight. However, everything else was great though!"

"Staff, breakfast and room was excellent "

"Was really disappointed."

"The breakfast offerings are very good, and the rooms are very clean. The rooms do not have a luggage rack, so I had to put my suitcase on the small desk. The room also does not have a refrigerator which I really like for cold drinks, and leftovers. Also, there is not a lot of variety for food in the area… mostly Chinese restaurants. But the location worked really well for me."