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"Prior to checking in, the resident hotel offered an upgrade option, which I took advantage of due to the amazing price. I am so thankful for the upgrade as it gave my party of three ample space to share one room with essentially two sections and two separate beds. My family and I felt very safe as there was additional security past a certain time at night which required all patrons show their room keys and verify their names. I would stay here again on my next trip to Liverpool and I highly recommend this hotel."

"Convenient and comforting for first time travel to Liverpool city. Walking access to all pubs and restaurants. "

"Everything was perfect, the room, the service, the staff, the food, the bar, everything. Made out engagement weekend really special"

"Good hotel"

"Forgot to clean our room two occasions "

"Cosy as always!"

"Hotel nice and quiet, lots of lovely restaurants in the city centre about 15 mins walk. Hotel bar was nice and open late."

"Love staying here, stay around 3-4 times a year. Great location, very clean and friendly staff. "

"We arrived early and were told we could have a free upgrade. Our room, which was booked for 4, actually had 8 comfortable beds and was very spacious. The room had beautiful decor and we entered the bathroom which had 2 showers and a bath which was almost like a small swimming pool. Amazing! On the way out the staff suggested places we could go and were very friendly making us love Liverpool all the more. Thank you Shankleys for a great stay!"