Castles in Genesee County

This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...

Beautiful hotel located in a fantastic village. Staff was friendly and helpful

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

Convenient location, near lots of food options and shopping plazas. Very pet friendly. They were so welcoming to both my family and our dog. Always gave her treats and lots of love when we brought her down to the lobby.

Room was so clean Halley who got it ready did a great job and Linda our house keeper was amazing ! We will definately stay again when we are in the area ! All the staff was pleasant, so happy with our stay

Great stay. Lobby and Room were clean and well prepared. Parking lot was full when i arrived, about 9pm, but they share the parking garage across the street with the Play museum. It's just across the street, but i would recommend getting your bags to the room before you park. Good breakfast, nothing more than you would expect, but a lot of seating and options.

Very nice

Room was nice and the view. Staff was friendly as well.

The room was very spacious and clean. There is a nice fire pit and seating area outside. The breakfast is good for a quick bite.

Great breakfast choices! Also, many thanks for sending my cell phone back to me!!

Nice hotel

This hotel is spacious, clean, reasonably priced, conveniently located and has everything you need! The pool is clean and staff is friendly and attentive. Great value

Clean Pool is open Breakfast Liquors store next door

I recently booked a suite for my daughter's 13th birthday sleepover and we had an amazing time. Shout out to Marsha at the front desk she was amazing and really made us feel welcome and at home. This hotel is clean, comfortable, beautiful, and the rooms are spacious. Breakfast was great!! Really an unforgetable experience. Thanks again to the residence Inn by Marriott staff!! You rock!!

Stay was as expected. Lots of room to sleep all four of us on two Queens and a sleeper sofa. Its been a couple of years since we have been in a Springhill suites but it appears that they have remodeled the bathrooms and we love the new look, except that the sliding door does not have a lock, which some people will not like.

We loved this hotel! 10 minutes from the airport with a free shuttle (although we could only use it one way because of the hours). The staff were all so friendly. The room was clean and comfortable. Breakfast variety was nice. The sausage could have been cooked a little better and we would have preferred individual yogurts over the bowl.

We’ve stayed here several times while visiting my son at SUNY Brockport. Always greeted with a smile, get a great size and clean room and enjoy the hot breakfast. Highly recommend!!