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"Lovely clean room, with comfortable bed and a hot shower. Room features, such as TV and blinds are controlled with an Ipad. All modern features. I did encounter some technical issues with the TV, however after contacting reception, a staff member promptly came up to my room to sort the issue out. All in all, an excellent stay. "

"Great service, rooms and location "

"Loved our stay here! It was close to the main train station and made getting around the city so easy! We were surprised to find that the hotel provided a city card that gives you free access to the city buses. And 20% discount at attractions. We took advantage of the buses to save our feet. We ducked onto a bus when it was raining hard, taking a long bus ride just to wait out the rain/take a break. The hotel breakfast was very reasonable and had a large selection of cold items (meat/cheese, breads, veggies, cereal/museli, yogurt, boiled eggs). We enjoyed it. The rooms were comfortable but sparse. It is a value hotel with no frills, so don’t expect fancy decor. But the location made it a great choice. There were some restaurants in the area, but not many. Also a nice grocery store very close that sold water, snacks, and breads much cheaper than what we got in the city. Staff were also friendly and helpful. "

"It is great location."

"I liked the hotel but what really stood out to me was the bar tender on the main floor Maximillian. He was excellent in customer service really made us feel welcome and he was excellent at his craft. He was the highlight of our stay there and the rest of the bar staff was good too. "

"Great location, friendly staff. Would recommend "

"Great hotel! Even though we got a small room, it was perfect. "

"Nothing not to like about this property! Absolutely perfect in all aspects. Great restaurants, rooftop lounge. Stayed here once before, almost 50 years ago; now I'm back again. My only place to stay in Lake Lucerne!!! "

"Centrally located and very comfortable for a 2 day stop on way to Paris. Additionally, the staff was very helpful and nice."