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"Restaurant staff extremely helpful and efficient. Food quality also high. Unfortunately the temperature inside for dining in the evenings was nearly hot to the point if being unbearable which staff agreed with. Windows were sometimes able to be opened but not on all occasions. Bar was mainly left unattended. Often waiting for service for 20 plus minutes with certain members of bar staff not trained. Hotel has a large ski room and quick access to the train station. Hotel offers lift to Grindelwald First - but when called for pickup, it did not show. The rooms are lovely but there is no temperature control and windows had to be left wide open all night. When staying on the ground floor, this was less than ideal. "

"WE LOVED THIS PLACE! Excellent staff, excellent restaurant, excellent location!"

"The room was clean, had amazing views. I wish we could of stayed longer "

"Breakfast was great with fresh bread, fruit and jams. We did not ski."

"Lovely hotel in an excellent location for the bus to cable cars, good breakfast too. "

"Spotlessly clean, staff helpful & friendly. Super location near Grindelwald First and bus/train transportation"

"Clean, Excellent staff, amenities, great restaurant"

"The room was great and the location was perfect. The staff during check in was rude and not very helpful. The listing says 2 beds but he blamed us for not warning them that we needed the 2nd bed. Why would we worn them if it says 2 beds??? other than that it was a great stay. "

"Lovely comfortable & quiet room - decor and finishing touches to a high standard. Staff very helpful & friendly. Great selection& quality at breakfast. "