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"It was a lovely building and location was great, food was good and most of the staff was great"

"Great location, staff, and rooms "

"Great facilities and staff. Spa great. Breakfast enjoyed. "

"We have been to the Lakes Hotel & Spa a few times & we always have an amazing stay. The staff are always polite & welcoming, a special thank you to Mark (concierge) he was very helpful! Our room was spotless & had a beautiful view over the lake. The spa was very nice as always, but it was slightly cold on the first day of our visit, the spa had been closed throughout the day for maintenance so possibly couldn’t be helped. Thank you for a wonderful stay!"

"The food was fantastic and really good quality. Staff were very courteous. Rooms lovely with good housekeeping. Location was brilliant "

"Bar service was slow. Breakfast in the restaurant wasn't great. Everything was pre-cooked, and the fried eggs had obviously been sat there for a long time. In the bistro the breakfasts were freshly cooked and amazing"

"Everything about this hotel is class rooms, bar & restaurant area, staff can’t fault it. Our 2nd visit & will definitely be back as it’s a fantastic location to visit surrounding area’s Alan & Pam Runcorn."

"Great setting"

"Everything went beyond expectations, room beautiful and service was amazing "