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Recent reviews of Great Mongeham hotelsExpedia verified reviews
5/5 Excellent
"I stayed for business purposes, the staff member Becky was exceptional, her customer service skills is second to none, I was delayed coming down for breakfast due to a meeting and only had a few minutes remaining I asked for the vegetarian option despite it taking a few minutes to prepare she still obliged.
I also witnessed the following day an irate customer who was not being reasonable at and and quite rude frankly despite Becky offering to still cater to the customer despite the customer being late and missing the breakfast drink.
Very well handled shows exceptional management qualities as a business owner who is well versed in the area of identifying excellence in leadership.
Will definitely be returning and have already recommended to my network due to my wonderful experience. Well done Becky!"
A verified traveler stayed at Holiday Inn Express Ramsgate - Minster, an IHG Hotel
Posted 1 day ago
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