Find all hotels by Shell Management in Gringo Gulch

"The food selection was great and restaurant staff was very attentive and friendly."

"Amazing ! Definitely recommended "

"I love that they had so many shows, a ton of food options, so many kids activities. We will be coming back. The staff service was amazing! Fine dining, beach massages, a store in the beach to buy souvenirs. We really are amazed with everything. Quick taxi services. Live music in the evenings. Multiple bar area with long hours for drinks for all the family"

"Property is great"

"Julian and Mauro were very great and very attentive. Julian went as far as to offer us a pick me up drink when we were having too much fun and made sure that we were both okay at all time. Place was amazing and we just didnt like the Kyoto place. "

"The Hotel has a very friendly and accommodating staff. I and my family feel safe. I will recommend this hotel to my friends and family."

"My family of 5 stayed at this resort for 3 nights in July 2025. Great hospitality started from Jesus and Ivan at reception and continued throughout our stay. There are 2 properties on this location: Secrets (adults) and Dreams (Family). Here are some suggestions: 1- If you are all adults (18+) stay on the Secrets side of the resort. You'd still have access to everything on Dreams but access to better restaurants. 2- Upgrade your stay to VIP (Preferred Member) level so that you get access to all restaurants and private lounges with better drinks. 3- If you are on the dreams side, please note that there's construction on the lot next door which might have some noises/smells associated with it. Otherwise, sit back, relax, and enjoy your stay. "

"Even though the check in process was slow, Alvaro was super helpful. Very family friendly environment. Had a great time. Everything is neat by. "

"Outstanding service. Highly recommended. "