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"Beautiful"

"The staff, the spa staff, as well as the excursion crew were friendly, professional, and so helpful. I would recommend the Windjammer to anyone."

"Sarcha, Johnny, Jhaline, Sadia, Booker, Sam, Chris, Mischka, Nathelia, Brendon, Clent, Cherylie, Nikisha, Paige, Mauricelle, and unfortunately we did not get the name of the guy who opened the door for us to the hideaway section when we arrived, dressed in white. We arrived on Sunday 26th May at around noon. These staff members made sure we had an enjoyable time. We loved having butler access. It made booking dinner reservations a breeze, and anything we wanted to do or have was at our fingertips. Our check-in attendant was talking with a co-worker when we arrived and we had to wait for her to wrap up her conversation. When she turned to attend to us we go the most lackluster welcome we'd ever received at a resort. No welcome drink or refreshments were offered to us at the hideaway lounge. The welcome put a damper on our moods, so it took us a day to find the excitement to vacation so I would say, check-in staff needs to be EXCITED and WELCOMING. Once we got into the grove, it was a great time. Lovely property and some members of staff are very friendly. I would hands down recommend Diamond Club Butter Service if you're feeling burnt-out and need to be taken care of. Property is massive and never feels overcrowded. Enjoy!"

"There is nothing negative I can say about Coco Palm. The staff at all levels are courteous, warm and professional. I must single out Claudine Gilbert, Vincent & Carlene (front desk), Joe (maintenance), Brian (bar), Jocelyne, Natasha, Jan (servers in restaurant) and Dereck (cook at breakfast) for extra special mention. The breakfast included feature is a total winner. This sets Coco Palm apart from the competition. Claudine is more than a treasure. She has the loyalty and admiration of all her staff, she is bright, perspicacious, knowledgeable and most affable. In many ways she is the face of Coco Palm. I will return for sure and I will recommend Coco Palm to all my friends and relatives. One observation: most guests, especially those from Canada and the US do not maker a distinction between "tips" and "service charge," and this may lead to loss of income by the servers and room attendants. They see 'service change' on the bill and assume it is the same as a 'tip' and don't tend to leave additional tips. This is just a feature of North America's tipping culture. "

"The property is very nice and relaxing, perfect for couples. The food is also amazing but be sure to at least do the half board option if you are planning on eating at the resort. You will save a lot of money. Overall my wife and I had a fantastic time here. "

"This property offers various activities so there is no need to leave every day. Also, it is right ON the beach. The lunch time dining experience needs some attention though. On two occasions the wait time for a meal took an hour. "

"Excellent service!!! Staff were friendly, always available and accommodating. Will definitely be visiting again. "

"This is a sister hotel that has 2 other properties and access was available by free shuttle to each. The best things about this property is the staff and location. Excellent service and attentiveness from the staff from the moment I arrived to the day I left. This location within the chain is like a third child, it's aged and in desperate need of renovation. No amenities to speak of just a pool. "

"The food was excellent! Very clean. We had an incredible time. Loved it thank you!"