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"The hotel was perfect for our family vacation. Staff was very good. The food was good but not exceptional. Rooms (we had 3) were good size and very clean. The only drawback is that we would not advise that oué "

"The airport shuttle we chose was excellent. The welcoming was a quick process. Problem.... I notified our concierge the morning after check-in regarding a bar of soap still in our shower with hair on it. For the next two days I had to remind the staff to remove the soap. Could I have removed it? Sure, but it was the principle. They did finally remove the soap however the hair was still there. Dishes, beer bottles and other trash was place in the service area which was across from our room. The dishes stayed there for days without being collected. For the amount of money spent I would have thought the housekeeping would have been better. "

"The property was clean, staff not so friendly aside from a few individuals, bottom shelf liquor and few outdated issues with some of the rooms."

"Staff was amazing "

"Everything was amazing. Great pool, amazingg food with a changing menu every 2 nights, beautiful hotel. "

"All of the staff were super friendly and helpful except for the front desk. The gals at the front desk were stiff & a bit unfriendly. If they are taught this to be professional; it comes across a bit cold. So very unlike the rest of the staff who smile and go out if their way to make sure all is well. "

"Exceptional accommodations, amazing food, great service, and stunning property make this resort one not to miss. Butler service was top notch. "

"It was worth every dime spent. From checking in to checking out. Big shout out to Chris, Tonya, Kimberlyne from the front desk. The staff from housekeeping was very friendly and professional. Will be back for sure. "

"This is my 3 rd time choosing bay garden and it’s a lovely place on a budget quick trip. They have started renovation and upgraded the lobby which is very beautiful. I was a bit disappointed in the gym offering and my room housekeeping but the staff and food were top tier as usual."