"The staff was amazing. Derek in particular really made the trip great. He goes out of his way to assist, even when off hours. He helped us navigate the Shanghai in ways that made it easy. A HUGE thanks to Derek "

"The room was amazing. It was quite large and clean and provided everything I needed for my stay including a shuttle to Disneyland. The hotel itself was well kept and clean and had a lot of amenities great for solo travelers or families. Staff was friendly. The site states multilingual staff, including English speaking, however I found the staff I interacted with couldn’t speak English. They were super friendly and helpful though and we were able to communicate via translator! I’d absolutely...