Find Hotels with a Pool in Gueliz

"Spa was lovely, breakfast OK and dinner disappointing. Staff were rude when I raised an issue about the room I'd been given not being as expected (and smelling badly of stale smoke despite being a non-smoking room) - one receptionist hung up on me when I called from the room. I was told repeatedly to come back later at reception and they tried to give me a smaller room that the category I paid for. Eventually got a nice room but it ruined the first 2 days of our holiday. Would never go back."

"Waited 45 min at reception. Mean and awful team treated me poorly. More than one guest shouting to staff and manager. Horrendous experience "

"The Views from the Balcony are Amazing and receiving a Free Welcome pack was so nice. They took care of the Airport transfers and the Breakfast was incredible. The best of all was the beautiful location in the centre of Marrakech. "

"Service : terrible !"

"I recently stayed at the Radisson Blu and unfortunately my experience did not meet expectations. At check-in, the staff member was not the friendliest, which set the tone for the stay. I had booked this room two months in advance and specifically requested that it be decorated to surprise my fiancé for his birthday. To my disappointment, nothing had been arranged upon arrival. After submitting feedback 24 hours later, I was approached by the same staff member while I was leaving the property in the elevator. At that point, it felt too late and more like an attempt to address the situation because of my feedback rather than a proactive effort to make things right. While discussing the matter with another staff member, he was extremely obnoxious and did not follow up on what he had committed to. The lack of ownership and follow-through was frustrating. On our last day, we finally spoke with the property manager, who did arrange something special in the room. I genuinely appreciate his apology and his effort to rectify the situation created by his team. The room itself was clean, but it definitely felt lived in, with noticeable wear and tear. Overall, I’m not sure this experience lived up to the 5-star standard I’m accustomed to. "

"Do not stay here! Was awful, had a pool closed. No sunbeds or towels. And in addition the service took ages, 1 situation was 2 hours to get a bottle of water! 100% not a 5*! AVOID! "

" Beautiful decor, grounds, & property. Loved the chocolate palm trees sculpture delivered to my room."

"First, they don’t provide shuttle rides to the airport as stated in their listing. Second: I asked to change room because of an horrible bathroom (sewage) odor. Then, we got “upgraded” to another room who at first semt fine. The sewage smell arrived later. There was no fan, and plenty of mold in the bathroom. Lastly: I asked twice for towels for 2 people and the evening receptionist came later with a mini towel (hand) and a huge one. The overall cleanness was very distinguish. There were stains on the bed sheet and very poor sound insolation. I travelled a lot and I must say this was a pretty deceiving and off putting experience."

"Room+ambience was good. -expected a little more dishes for evening buffet. -Break fast really good. -Wifi was not that great, was breaking in between."