"Great location overlooking bay, set back from road, although we had a room at the rear of the property. Plenty of parking but area around the hotel generally needed tidied up.
Needed a lit sign to make it easier to find at night. Liked the nautical vibe throughout the hotel especially in the breakfast/lunch/dining room which has great views out to sea. If you didn't want the cooked breakfast the continental breakfast was a bit limited. Room clean and bed very comfortable but felt choice of blinds didn't keep out the light in the morning or the heat during the day. Sound did travel between adjoining rooms. Staff all very helpful and pleasant, and we enjoyed our stay and would consider using again when we return to Guernsey, which we hope to do soon."
"The hotel was dated but lovely - the only criticisms I would have is that our bedroom had no “air” at all & I think the bedrooms on the side of the hotel require a fan being provided. The shower was really poor & the water dribbled out - I couldn’t wash my hair as it just wasn’t powerful enough! The breakfast was great & the gardens were fabulous"
"Spacious, light room. No aircon, although a tower fan was provided free of charge.
Small table top in-room fridge was an extra (minimal) charge per night though.
Modern bathroom, shower looked great but shower tray bowed a little underfoot and wasn't the biggest space to shower in.
Staff were friendly and helpful.
The dining room was spacious with views out to the sea. Breakfast was delicious."
"Friendly and helpful staff - complimenrary drink on arrival as oyr room wasnt ready. Batteries refreshed in room heating/cooling fan remote handset when requested. Delicious breakfast but we found dining in the conservatory quite cramped and invasive. Our room was a quirky shape, the TV was tiny. Bathroom was ckean and modern except for the ill fitting shower head and very narrow bath. Lovely outside patio area."
"Lovely old hotel in good location close to Town centre. Staff very friendly and helpful. I didn't have a swimsuit but enjoyed dipping my feet in the pool after a warm day."
"The hotel staff went out of their way to hep all guests with any hotel and external issues.
The whole hotel was spotlessly clean in all areas both private and public.
I have stayed here twice now and will be going back later this year, I would recommend this hotel without a second thought"
"All aspects of our stay were excellent. The staff were all very helpful and polite, it makes a big difference to be greeted with a smile every morning. The rooms were comfy and nicely decorated. We would not hesitate to return to this hotel on our next visit."
"The room and en-suite were lovely - beautifully appointed and very quiet. Just what we needed. The staff went out of their way to help. There are three car parks and we had no trouble parking. Breakfast was excellent with a choice of food for every taste.
There are three restaurants, The Ocean, The Steak House and Buho (serving Mexican food). Sadly, The Ocean was only open one night during our four night stay as the fish dishes there were excellent. Seemed such a shame as Guernsey is famous for it's seafood. One niggle about The Steak House: the red wine was served warm - but the staff did provide some crushed ice to help!
One point not related to the hotel but one to note - although parking everywhere is free you need to display a time clock on your dashboard to show what time you arrived in the car park and car parks are divided into different length stays. Be warned! We had no idea how this operated and found that you can buy the clocks (£6)either from the Tourist Information Bureau or the Police Station.
All in all, a lovely hotel and a beautiful island to visit."
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