"The switchover to computerized elevators was a disaster. 15 min waiting for elevators, resorted to taking stairs 8 floors. Checked out a day early and swallowed the room cost. Excellent midtown hotel, been going there forever, but this one time was a fiasco. Just make sure that the elevators are fixed before you go."

"Clean room. Valet parking a lil pricey"

"Loved the stay, small quarters but to be expected for NYC. Clean quiet rooms, staff were super friendly and helpful. Would stay again on a return visit."

"The bathroom was dirty by the time time we arrived to our room which was about 9:00 pm! It was stinky and couldn’t take a shower at all"

"I had a great stay and a wonderful trip."

"Great staff"

"Bathroom needs maintenance big time. Room 335. Booked and upper room corner and they gave me a room on the first floor"