Search Inns in Heptonstall

"For the money, this a great hotel! Staff are really nice and helpful. The rooms a clean and big enough. The breakfasts a great. Room could do with refreshing a bit but no Complaints. Would definitely visit again! "

"This place is a right gem, excellent customer service from every person I spoke to including receptionists, bar/service staff and the man at the pool. The reception and restaurant is beautifully theamed as a big log cabin, I would have sat in there all night. Plently of outdoor seating too by the lake. We stayed in a little lodge in the woodland area. It was cosy and comfortable with a view of just tress outside (which I enjoyed). We enjoyed the use of pool and hot tubs in the morning included in the proce of our stay. Breakfast was delicious! There is also nice walks in the area which I did not get to do but hopefully will when I return."

"Very good spa and pool Friendly and efficient staff"

"Friendly hotel, comfortable room."

"Overall nice hotel "

"An ideal location for the city centre."

"The pool and gym were very busy but all in all we had a good time"

"Stayed here for one night by myself, checked in late due to being at a wedding nearby. Staff were friendly and welcoming. I’d sent a message ahead of time to say I required a vegan breakfast. Bed comfy, bath hot and ran quickly, didn’t realise it was a smart tv otherwise I’d have used that ! The staff at breakfast were polite and friendly and brought me oat milk and vegan sausages on request. A friendly young man served me and I had really great service thank you . Sunflower spread also. Would have just been an extra touch to have alternative milk ready and available in the room for hot drinks. Parking easy and although not the quietest place I still slept well. Would stay again thank you. "

"When we arrived no one was at the desk when we got closer it was a self checkin when I started the receptionist came out and greeted us then she helped with the rest. When we were going into the dining area we had to wait for staff to approach us to be given us a table there were 3 people at the bar who looks like arguing amongst themselves who is going to come and get us the table. Young lady only came over when she saw another family who was behind us she didn’t apologise for the wait but she did to the other family, the young people behind the bar were not that friendly but the guy who bought us the meal seemed to be a very nice guy he was friendly. Checking out was easy was met by a nice receptionist who greeted us. Overall was a nice hotel very comfortable bed."