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"water very cooled"

"Good basic but in good location rooms aren’t cleaned unless requested plus towels not replaced likewise! Never like this policy at any establishment "

"Clean modern and spacious room, unfortunately being woken by the tram rattling past continuously from early morning to late into the night wasn’t appreciated. Also the interior door being banged shut so many times during my stay that I woke up multiple times each night. Reception staff (a man with Chinese heritage) when asked if I had closed my door properly by just closing it over and not having to scan the card to exit, looked me up and down and pulled the most unhelpful face, exclaiming simply “Yeah” so unfriendly, unprofessional and discourteous. However the man at checkout and woman at check in were friendly and polite, so maybe just one person who seems to need some refresher training on the reception desk. Overall wouldn’t stay again 2/5 at best. Better hotels available in Sheffield. "

"The breakfast was great, the internet was fast, the staff were ok, and the gym was basic but adequate. The carpet in the room appeared to be old and ready to be changed, it made the room feel dirty. During my visit they were replacing fire doors so there was a bit of noise during the days but not unbearable. Very close to the trains for easy access, close to a supermarket and a retail shopping centre."

"Good city centre location with restaurant and bar and small discount for Qpark."

"I travelled by public transport. Hotel very convenient to Sheffield Train Station. Amenities on site were ideal for my purposes."

"We stayed here for our friends wedding reception but for the price of our room £151 for a night we were disappointed. Bring your own toiletries as the hotel only supply x1 of each 30ml shower gel shampoo conditioner. No enough for 2 guests for 4 showers. No fridge in room to put milk (if like me who loves her cuppa tea) or bring your own wine .hotel will charge you if you leave your empty bottles in the bin . Small Cold plates at breakfast (we had a cooked one) i did ask the waitress for a warm plate but she said they dont have a plate warmer. Overall hotel looks lovely from outside bed was comfy but im afraid to say ive stayed at some fantastic hotels but this isnt one of them Ps they will take an extra £50 from you at check in refundable if no damage to the room or empty alcohol bottles in bin. Order at the bar a large white wine + pint of cider costs £20"

"Refund policy is a joke "

"All good,no complaints "