Find all hotels by Iberostar in Hidalgo

"We stayed for four nights and from the time we arrived we were taken care of. We are first timers in Cancun and didn’t know what to expect. The staff was great especially our concierge that helped us the whole time , Andre. He was always on it with our dinner reservations, to recommendations, excursions and spa reservations. He took very good care of us the whole time even after he left work. The food options were great and you can’t go wrong being all inclusive. The rooms were very clean and the beach front option well worth it. Opt for a king if your a couple because we got a double and bed was too small for both of us. The easy access to use our room card on the resort was helpful and we didnt need to carry anything with us. They have a Starbucks on site inside a mini grocery in case you need snacks or medicines etc.. They can help you with booking excursions and get you a great price but to get it you need to go through a 90 min timeshare presentation. In the end we did it to save money , it was impressive but not worth it for us personally since we like change. We also got a discount on the spa out of it as well. So nothing lost except 90 minutes. The pool was perfect and there is a swim up bar to have drinks. All the staff on the property were so nice and you can see how hard they all work to make every person comfortable and have a great experience. They were always on it to accommodate us. You never not see them doing something. Highly recommended."

"It's a beautiful hotel. The staff, the drinks and the food was delicious. The only thing that I didn't like was the bathroom in the room didn't have enough privacy."

"Very fantastic place to go for a weekend getaway. Had great onsite entertainment. "

"Great experience "

"Great!"

"Ivan at the front desk was the best!! His guest service was first class "

"Very beautiful and staff was great "

"Our second time staying here, and for a reason! This hotel is truly a vacation! The staff is wonderful, the dining options are great, the sushi bar is incredible, the ocean view is beautiful, and we had no trouble getting Palapas with plenty of shade with chairs on the beach; totally included for no extra charge. The drinks are yummy, loved that Corona was on draft! Again, the staff is just incredible and make the stay truly so enjoyable. Will always stay here on our trips to Cancun! "

"All good and perfect place for kids"