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"Clean rooms,friendly and helpful staff, nice pool and spa"

"The hotel is quiet, clean and comfortable. My room was spotless and spacious with a king bed. Breakfast was also nice. The bus station is a 10 minute walk down the road but you need a taxi or Uber from the train station. Front desk staff were very helpful in calling and following up with the taxi. I can definitely recommend."

"All as expected from a 1st class hotel "

"Clean, inviting, comfy bed, "

"I booked the suite room for my husbands birthday and it did not disappoint, the suite is absolutely gorgeous if it had a kitchen we'd have moved in :) Great place to stay, lovely surroundings, nice staff and tasty food. Perfect 👌 "

"Parking right next to the hotel, right next door to the service station with Casta, WHsmiths, Mcdonalds and mini Asda at the far end. Inside the room was silent; no traffic noise at all. Beds are comfy, place is clean and tidy and wardrobe space with hamgers provided. Bathroom small but functional, hot water ran quickly and water pressure was good. Staff member on arrival (Carol) was polite, smart and friendly. She took our car reg for parking and told us all we needed to know. In the morning, Trisha was an absolute ray of sunshine, so friendly and welcoming. Nothing was too much trouble for her and she brightened up our morning. Over all a very easiy, convenient and comfortable stay at a fair price and no complaints. The staff make this place worth the visit! Thank you"

"Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule. "

"Fantastic location & premises "

"Parking safe. Last night Italian Buffet. Delicious "