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"Great stay. A little warm in communal areas as no aircon. But nice hotel "

"My third time visiting Liverpool and third timing staying at The Resident. Great location and the nicest staff. Rooms are good size, comfortable and the price is right. "

"The property is close to the train station but is also central to the city centre the staff are friendly"

"Nice comfortable hotel and very central. Easy walking distance from the train stations, docks and shopping areas. Rooms were clean and well equipped with fridge and proper hairdryer. Shower was hot and powerful. Only negative was the room was quite warm."

"Unfortunately, breakfast is very bad. Most of it is pork, and there is no food available for us, such as turkey or chicken."

"One of the friendliest hotels we’ve ever stayed in. The staff were brilliant, in every area. They couldn’t do enough for us. The hotel was exceptionally clean and the breakfast choice was amazing. The location was a pleasant 20 minute walk from the city centre (or only a short Uber ride away) and located adjacent to the university campus. I would certainly recommend this hotel for a stay. An enjoyable and relaxing break, well looked after by the excellent staff team."

"Loved staying here, very clean and tidy and great for the kids. Lovely breakfast and evening meal in the restaurant. Nice and quiet and a fantastic location. Only downside was the lift wasn’t working. Managed fine up two flights of stairs but with the kids and their many bags it would have been easier in the lift. And there was a slight gap under the shower screen so the bathroom floor ended up a little wet after a shower."

"The hotel looks impressive. Staff were very attentive. The room was nice, spacious and a nice temperature. There were a few crumbs, fluff and a receipt on the floor so could have been cleaner. The biggest disappointment was the lack of biscuits. Perhaps swap the shoe shine kit or shower cap for some biscuits. It's a shame as the coffee facilities were good but only 2 tea bags and 2 coffee pods. Breakfast there was a good choice and everything was fresh and lovely. Overall our stay was very pleasant and everything within a good distance. "

"We stayed here to celebrate our wedding anniversary. I had booked a superior king bedroom but they had upgraded us to a suite which was so special, there was a card in the room congratulating us on our 16th anniversary. Such lovely touches to make the experience truly memorable. The bed was huge, comfortable and clean. The suite was spacious with a great view of the beautiful city of Chester. The breakfast was very tasty from the freshly squeezed orange juice to the home baked pastries. I would recommend the Chester Grosvenor to everyone and anyone, particularly if you are celebrating something and want a memorable experience. Thank you to all the staff for making our stay so enjoyable. "