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"In my reservation notes I requested a room away from loud areas as I have trouble sleeping, and the person I stayed with had work at 4 AM (two hours away), so rest was very important. We were placed above the bar in the lobby ? directly outside our room with open walls. The bar was closed but remained loud with guests well past midnight. I understand noise while the bar is open, but there did not seem to be any quiet expectations afterward.given my pre request in booking u would think we would be placed away from the BAR. I called to ask if other rooms were available. The only option available was a room a few doors down in the same area. Staff were very kind and offered complimentary breakfast, which was appreciated, and the breakfast staff were incredibly friendly and helpful both mornings. The next day we were moved down the hall to the third floor which was quieter, however the room smelled strongly of cigarettes and did not seem like a non smoking room. I have asthma and this bothered me during the stay and I woke up with a sore throat. I assumed availability was limited due to the night before they said that and did not request another change. While the breakfast was a kind gesture, the main issue was sleep and the ability to enjoy the room. Food does not really resolve that and it felt somewhat wasted when the reason for getting a hotel was to rest. A more appropriate resolution would have been offering a future stay at another doubletree rather than a meal ."

"The room was clean, and nice staff. Very decent breakfast buffet."

"Things were broken in room. No tray to hold coffee filter in machine. Bags of garbage in hallway. Staff was great though"

"Very clean, safe, and kind and friendly staff. I highly recommend this Sheraton if you need a comfortable stay in the Boston area."

"The room is clean . "

"We were there for a dance competition. The front desk gave another family in our group a later check out but wouldn’t give me the same late check out time claiming she was limited to giving that time for check out. It was a Sunday so the hotel wasn’t fully booked. She didn’t give us the same check out time simply because she didn’t want to not because she couldn’t. Doesn’t seem like good business practice to value some customer needs but not others. I understand a late check out is a courtesy but the same gesture should be given to all customers "

"Good breakfast, comfortable room."

"Not a fancy hotel but very clean, comfortable, and updated while being very reasonable price-wise. "

"Spacious rooms, comfortable beds and excellent location! Will definitely stay here again."