Find Hotel with a Concierge in Horsham

"Clean room staff were okay last on the reception was a bit moody, maybe she was having a bad day "

"Pillows didnt smell fresh, bed had stains and the table had stains. "

"We knew that we had booked a room without a view. We were delighted with the room, which had been recently re-done. It was spacious and spotlessly clean.The rest of the hotel had undergone a refurb too and looked wonderful. The main thing to commend was the staff, who were delightful, friendly and helpful. This was especially so with the breakfast staff, who were a credit to you."

"Comfy"

"My first room was not so nice. Smelt of damp and had a really dreary view. Location perfect, I should’ve been given a nicer room at no extra cost but had to pay £25 to upgrade C’est La Vie. Some staff were lovely and some didn’t seem to quite be as caring. The lift smelt of urine that needs to be addressed. "

"Easy parking clean and comfortable "