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"Great staff"

"Highly recommend this property. Excellent location - only 5 mins walk to Nanjing Rd & subway. Breakfast was a good selection of both western & Asian dishes. Staff were friendly and room was clean. We had the small apartment with a kitchen which was great for space. "

"Nice place with excellent service!"

"We love this Hotel, lovely staff, very nice comfortable room, revolving restaurant on the rooftop with stunning views, the location is amazing definitely a go too, this will be our choice anytime we come back to Shanghai"

"Front desk personnel is very nice and professional. Especially Jackie. All hotel staff are super friendly!"

"Very nice hotel😍"

"Crowne Plaza is located a minute walk to Nanjing walking street. Lots of food options and shopping malls. "

"Perfect location and wonderful hotel"

"An amazing hotel. The room was perfect, (large, clean, correct temperature and great bed). All the staff were great and made our stay easy and enjoyable. Johnny Chan, I hope I got his surname correct, at reception took his time to make sure we booked the correct rooftop bar and that the timings fitted in with the show we were going to later. He even made sure about the traffic conditions and the whole evening went seamlessly in due to his help. "