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"The room and the staff were amazing. "

"Great relaxing stay; free pickup from the local train station upon request. The room was clean, and the staff were friendly."

"An excellent stay. 10 minutes from railway station, nice staff and a quiet place. Hotel is new."

"Everything was close, walkable and easy to navigate. The breakfast option was wonderful."

"Relatively large room"

"We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance. "

"Beautiful entranceway and grounds. The location is fantastic. The rooms were exactly what we needed. And the view! "

"Room is large and clean "

"Nice hotel. Excellent staff. Very clean room with comfortable bed and bedding. Terrific buffet breakfast. Many high quality options. Free shuttle to and from the main tourist area and train station. "