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"Everything was good"

"Room was clean but small. A semi double is definitely only (just!) big enough for one person. Hotel is very large and has good amenities. Breakfast is extremely good with lots to choose from. It can be busy, but the line moves quickly. It takes about 10 minutes to walk briskly to Shinjuku station. The airport shuttle bus stops at the hotel, which is very convenient. "

"The staff was really nice & helpful. The room was spacious & clean. We enjoyed the breakfast, it was delicious. The laundromat & & the refrigerator in the room was nice to have."

"Good hotel and location"

"Loved this hotel. The view from the rooms is spectacular. Starbucks in the lobby. You are in the heart of Shinjuku with bars and restaurants within easy walking distance. The bed was the most comfortable I slept in during my 3 weeks in Japan. And the fact that the Aiport Limosine bus to Narita leaves from just outside the hotel doors is THE best way to finish a trip without stress. And I didn’t even mention the breakfast buffet - it was excellent! I am still thinking about the avocado toast. "

"Great location. Rooms are smaller which is typical in Asia, but nicely appointed. The lounge/bar is modern and interesting cocktails, but it closes too early. The staff enter the room to delivery fresh towels even if you’re in the room which felt strange. The staff are very respectful and friendly. I recommend the hotel and would stay again. "

"Clean room, good breakfast "

"Laundry service was very good. Didn't eat breakfast at hotel"

"Great breakfast, location and staff"