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"We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable."

"Very good and clean"

"Wonderful termal spa The city is beautiful full of shops and great restaurants "

"We really enjoyed our stay at the hotel . Very good location, ideal to go with kids. Our daughter loved the play area and swimming pool. Staff was very friendly too A bit disappointed with the dinner at the hotel restaurant and having to leave the car keys at the reception. "

"Truly family-oriented. The entire family loved it"

"Muito bom Vamos voltar "

"Breakfast, well trained staff, affordable"

"Muito tranquilo."

"Excellent location. The hotel is newer, elegant and very comfortable. The breakfast is good, with a great variety but they can improve it a little with bacon, toppings for the granola bar, cucas. The pool was a little dirty the day we went to see it. The bed is comfortable, great pillows and sheets. The shower has good pressure. Overall it was really good. I would stay there again. "