Find hotels near Jungle Parc, Calvia from AED 361

"In my opinion the hotel did not deliver a 5 star experience. Positives: Great views! Our Junior Suite with Seaview was pleasantly spacious and so was the terrace. Both pool areas are elegant, pretty as a picture and very clean. Negatives: We were left waiting to check in with no explanation- it was not busy. We were so tired and it was a horrible feeling being left there for no obvious reason. Not much information was provided during the check in ( later- no directory in the room, no barcode with info to scan). One day our room was not cleaned. Then on other days cleaning products or cloths were left behind in the room. Breakfest does not offer a 5 star variety or richness. Parking is a nightmare ( also a weird practice of being asked to leave the key with the reception, on days we found parking our car was then moved outside the compound few times by the staff). There are residential homes on the compound (very strange). Hotel seems to operate as a restaurant- lots of outside guests. Giant crane outside was waking us up almost every day around 8am. The hotel won the lottery with the location and their gorgeous outside space makes full advantage of it. If you want few pretty snaps it's worth it. If you want a 5 star capsule experience it is not the place."

"Great rooms, and location. Room could have got cleaned better."

"Fantastic hotel in a great location, room with balcony sea view was nice, pool area is good with plenty of sunbeds but the towels are out early but always found a couple, breakfast is good but could of done with some granola for the yogurt, evening meal was always good with plenty of options & a themed night every night, every thing was fresh & tasty & imo its well worth having the evening meal, all in all its a very nice hotel & i wouldn't think twice about returning. If there is a negative its that there is no smoking area & they have plenty of outdoor space to include one, you had to go & stand by the front entrance to smoke which isn't very nice, i spoke to afew smokers & non smokers & no one liked it & it looks bad for the hotel when you got a group standing there smoking but it's a nice hotel & it wouldn't stop me from returning. "

"This is a great hotel. Quality was fantastic as were the staff, Check in manager Philip Theking was superb."

"Great view from the rooftop pool overlooking the beach. Hotel was nice and fresh, breakfast nice, and staff helpful."

"Super Finca in Santa Ponsa. Wir waren mit 9 Personen für eine Woche in der Unterkunft. Aufbessern könnte man das Equipment in der Küche. Ansonsten kann man die Finca nur empfehlen."

"Great hotel, free excellent breakfast. Friendly staff. Close to the beach "

"I stayed in this hotel with two of my friends (three of us in total). When we arrived to check in the staff were very friendly, approachable and could speak good english. They explained very clearly everthing we needed to know about the hotel. By the recepetion desk were we checked in was a small shop which was good for buying snacks and water. The lift there felt a bit shaky when using it and it took ages to get to our floor and so for most of the time we opted to use the stairs to get to our room. Within the room the bedrooms were a good size for what we payed for and it had two beds side by side, air conditioning, and an open wardrobe that had 4 hangers. The matresses for the beds were fairly comfortable. In the living room was a small sofa that had a pull-out sofa bed and again that mattress was fairly comfortable but not as comfortable as the bed matresses. The kitchen had cups,mugs, plates, knifes, forks, small and large spoons, a bread knife, a small frying pan, a fridge, a microwave, a toaster, a kettle, a large pot, a pan, two spatulas and two hobs. I would say that the kitcken is best used for making simple meals but i would not use it to make anything complicated. The room also came with a balcony that gave you a good view of Santa Ponca and it came with two chairs and a table. In the room was air conditioning was in the bedroom and the living room which was very good at keeping you warm during the day but at night it can get very warm. Overall good value for money"

" Honestly everything was great once we got there but the service before? Was awful. AWFUL. I wanted to add a guest to my reservation and I could not get in contact with them. I travel a lot and this was the worst customer service I’ve ever experienced. I tried to reach out to the hotel 6 times. I called and they answered but once I said “Hello?”, They hung up on me immediately. I then got a friend who spoke Spanish and they continued the conversation. This happened 3 times and refused to help me with my issue. I used the contact form on the website, I emailed them all over a month in advance, and no response. I even asked Expedia for help and they refused to amend my reservation or offer assistance. So when I got there, the lady working did not apologize nor offer kindness or regret about what had happened. Instead she charged us more than we paid for the initial booking and more than the Bahia Del Sol website price for a double room for two people. This would not had been such a hassle for any other hotel I’ve been to. Nor would it have been such a steep fee when the room already held space for two people. I’m thoroughly disappointed especially since it is a beautiful resort. "