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"Clean room, good ontsen on top floor with view on Mt Fuji, great breakfast (unfortunately no gluten free bread or plant-based milks), very helpful staff at helping navigate public transport. "

"Resort was a perfect mix. One side had a grand view of Mt. Fuji, the other side looked out into the theme park (Fuji Q Highlands). Hotel Guests had free access to the Onsen next door and had an enclosed walkway for access. The onsen was clean and had a great payment system for items you need (vending machines, souvenirs etc...); electronic bracelet that allowed you to purchase from venders & souvenir stoors. Final Payment for services at a kiosk on the way out. "

"Amazing room options with incredible views. View from rooftop terrace and traditional food options was wonderful. "

"Most memorable stay in my life. Kaiseki dinner was amazing. "

"Very big room, free parking, nice hot spring"

"Clean room and always a great buffet. "

"The staff are excellent, friendly and extremely helpful. We had a Japanese style room which was clean, spacious and very comfortable. Breakfast was a set Japanese menu which changed each day. The food was excellent and there was plenty of it. The onsen was relaxing and there is a great view of Mount Fuji from the observation deck, cloud permitting!"

"Clean and Gentle "