Chalets in Kalamazoo County

"We were there for a one night stay attending a function in the conference room. The room was clean and beds were comfortable. We did not use the amenities but were notified in advance the hot tub would not be available for use. Staff was friendly…"

"Yes they were clean. As well as the hallways and sitting area in the lobby. The parking is great also the staff. The only two thing's that I could say that is an inconvenience. Are the elevator not working and with myself having to have double hip replacement surgery. Is extremely difficult walking up the stairs to the third floor. And the ice machine doesn't work on the floor. But I can not lie... The price as well as the comfortable environment. Wonderful and the staff. I will highly recommend Staywell anytime.! For the Kalamazoo Michigan location. "

"Very warm environment. Very clean and staff was very friendly. Breakfast was better than what you normally get at hotels."

"The pool was not functional, a large part of choosing this facility was for the pool. Staff reported it just went down the day we arrived and would be functioning the next day. The green cloudy water in the pool would signify that was not the full truth. And was not functioning even on the third day and looked worse. No shampoo or soap in the shower, eventually was supplied after asking on 2nd day. No maid service supplied during stay. Breakfaststaff, one person, was was overwhelmed by the number of visitors and ran out of many items. The out door gas burners were not functioning, according to staff had not been serviced for function yet for the season. (Cool springbreak weather is the season for outdoor warmers)Overall Staff were pleasant. Very disappointed. Wont try again."

"Clean room, staff were very nice, building is slightly dated, breakfast was good!"

"The first room had something on the sheets and splattered down the side of the mattress. Beth happily switched me rooms. It was cleaner. The towels are yellow, i can only assume from so many washes and not being replaced. The walls are drywall thin. I heard people walking and showers running all night. Worse on and off sleep. Upon check out so many workers behind the desk, one person spoke and put out her hand for my keys and said have a good day. I wouldn't recommend this property to anyone trying to get some peace and quiet. "

"It wasnok"

"I beought my two little kids for a night and the pool was great and the hot tub. We ordered food .. tasted amazing.. very enjoyable. The staff were all very helpful. "

"Clean room "