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"The customer service was great"

"Property is excellent but we never feel safe in Luton lots of beggars and drunks and gangs of youths "

"Convenient to airport and great amenities. Lovely breakfast."

"It was a grear hotel "

"Room was great place was spotless ,staff were top notch , think there was a kitchen staff shortage at breakfast sitting ,ran out of bacon for a good 10 minutes, didn’t effect me but the other patrons looked a bit annoyed. . Otherwise a great place to stay "

"The young lady on reception was very knowledgeable and super helpful . She obviously loves her job! Bat staff nice food could have come out quicker. "

"There was nothing to dislike about the hotel ! For us it was absolutely amazing, perfect , The whole experience was absolutely great ! Big thank you to Geri and all his amazing staff for making my Daughter Lisa and our lovely friend who met us at the hotel soo very welcome "

"The Swan Hotel in Bedford was beautiful the bedroom and bathroom was very clean, there was tea & coffee in the rooms, shower gel and shampoo in the bathroom provided. The Spa was amazing with all different well-being jets in the pool and the steam and Finish rooms were great. I really recommend you try the Spa at this lovely hotel and the amazing Anna's afternoon tea in all 10/10👍"

"Good"