Search Castles in Kennet & Avon Canal Trail

"Lovely hard working staff..lovely room. Ideal for 2 people . We will use again. Very pleased. Thanks"

"Had to move rooms twice, seemed to be a fly issue around the hotel, plenty in my room and in the corridors and even around reception when I was telling them about it. Second room was half the size of the first room and TV didnt work. Staff were really helpful but whole experience was poor. Was second time staying here and unfortunatly the last."

"Clean room, spacious, good bed and linens, walk in shower. On site parking a plus though spaces tight owing to pillars and preponderance of large cars. Breakfast very basic and not particularly appetising. Too few staff and minimal effort to welcome and explain available choices. Check out day rushed owing to a planned power outage."

"Excellent stay here. Friendly staff, including the bar man. Ideal location for the city centre. Breakfast was delicious and such a choice. Highly recommend. "

"Room, food and service were all excellent - especially Jayne in the Bar / Dining area. Only minor drawback was the temperature of the hot water in the shower and bathroom - not very hot."

"We informed about Bday and got many pleasant presents and room upgrade"

"Room was very clean and bed was comfortable. I didn’t have breakfast because I thought it was a bit pricey. I was very unhappy about having to pay £10 to park the car"

"Fine for a pre flight stop over"

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but nothing of any concern. The rooms were lovely and clean, amenities great (coffee machine , Crabtree and Evelyn toiletries) and breakfast was spot on - hot food very well cooked and refreshed all the time. Car park underneath the hotel was convenient too. So big thank you from us."