Search Castles in Kennet & Avon Canal Trail

"Excellent service and excellent selection of breakfast and very clean 👌"

"Staff could be more better"

"This hotel is extremely big; many rooms are in flat-style blocks that feel disjointed from the main hotel, but it's good for big events. The drinks are at a high premium rate but the staff lack knowledge of how they should be served. The pool is family-friendly, so it's not good for couples looking to relax. Our bathroom needed some TLC, the bath panel had blown, however, Penhaligons soap is a nice treat. The outside areas are lovely for walks. "

"Clean and comfortable room , would have been nice to have had complimentary water in room and option of decaf coffee and tea though . Lovely selection of breakfast food , and very friendly staff there . The only let down was one young lady on reception on our first night that didn’t seem aware of us waiting to be seen / check in for approx 5 mins , as she was on her phone sending personal msgs on WhatsApp as noticed by my Daughter . Overall though a lovely stay , and hotel in a fab position for shopping/ sightseeing. "

"The staff was exceptionally friendly and helpful."

"The room was compact but modern, stylish, comfortable, clean and totally functional. Oat milk and decaf coffee in the room. The were no windows, but I knew that when booking. Efficient staff - check in took 21 seconds! Great location. I went to a concert at Komedia, which is next door. Wetherspoons etc nearby."

"Always a good stay. Staff very friendly, food really tasty and great selection at the bar. Plenty of choices for breakfast and evening meals, for adults and children alike. Check in first around the back, then park in the multistorey at Cabot Circus. Easy! Price included in room cost. Hotel was busy (Easter hols) but quiet inside room. Air con quite noisy but not an issue. White noise... Traffic noise can take time to get used to if you're not from a city, but it drops off quite soon after 11pm, we found. Very happy to stay here and will do again. Central, accessible and felt well looked after."

"Room quiet and well appointed. Bathroom excellent and comparable to 5/6* offerings. "

"Hotel was great, clean, professional staff. The only issue I had was on check out when I discovered a £6.70 (12.5%) service charge for 2 meals and 2 drinks in the restaurant as I had charged it to my room. "