Cottages in Kent

"Staff were lovely. Hot Springs Pools were fantastic. Hotel has not been updated for a long time and it is a big negative. "

"Had a great time. The only flaw was having to eliminate a few harmless bugs. "

"Amazing staff! Amazing stay! "

"Fridge was not plugged in, hotel extremely run down and filthy. The complete second floor was under demo with glue fumes, dust, old furniture hanging around the hallways. Elevator scary. Bathroom dirty, scum and rust all over tub and faucets. Carpets disgusting with stains . Curtains that don't fit and stained. Outlets don't work and the ones that did were sloppy and hard to keep anything charging."

"Great location with spectacular view from our lake view room "

"What lake view? It’s in the middle of town"

"Perfect place for a good rest and close to everything, clean, friendly and quiet. "

"Loved our stay."

"My daughter was travelling alone. It took 12 hours to get over the passes and she was too tired to keep going so I tried to get her a hotel. The hotel turned her down at the front desk because she did not have a physical credit card on her. It took us another hour and a half to get her to another room where I was able to sign a form over my email authorizing her to be able to use my credit card over the phone.She was scared and thought she was going to have to sleep in a parking lot overnight. Expedia would not give us a refund unless the hotel authoritied it. Which they refused to do. We called the hotel, intending to book a room and was not told about this new credit card policy. We then decided to check out Expedia and the rate was a little cheaper so we went with Expedia, which was nonrefundable and a big mistake. Apparently if I would’ve looked a little closer on a hidden paragraph of the hotel, I would’ve known that she would need a physical card but because I had called and the hotel didn’t say anything I didn’t think I had to also investigate it on Expedia. If you book on Expedia open up every “read more” section check everything out! Steer clear from The Vedder River Inn who showed zero compassion for a vulnerable young woman. "