Search Residences in Kettlestone

"Staff were lovely"

"Very welcoming and friendly atmosphere throughout our stay. Food presented in amazing style. Excellent staff (especially Katie ) in the restaurant. Aromatherapy massage was great! Would recommend."

"A very good hotel for a relaxing and recharge break"

"Lovely place have all amenities, we love every about the accommodation, including swimming pool, game room and bar&restaurant. We will definitely visit again."

"The hotel is nice location, however the room and most areas are looking quite quite tired, very squeaky floor in the room (100). I was worried moving around too much that it would disturb other guests."

".A really enjoyable stay from start to finish. The room was clean, the bed was comfortable and everything we needed was provided. The staff were genuinely warm and welcoming, which made a big difference. We had a lovely evening meal and breakfast was just as good. The location is in a quiet and peaceful village and the beer garden was a great bonus. We’d happily stay here again."

"Was slighty disappointed that the evening meal menu was limited. Would of also been nice to know you had to book the swimming pool for a half hour slot. Saw nothing on that on the website. Lockers in changing roo. Could do with amd update and maybe some mats on the floor coming out of the shower, was worried about slipping on the floor. But the service was good and friendly. Lovy touches in the room like a free cookie and complementary drinks. Love the furniture old stuff re vamped into tables and useful objects. Do think it is a bit overpriced for the rooms. But would stay again."

"We booked a family room, and fairly last minute. Paid a good price for it. A very friendly welcome, our family room was top of the building, a very warm day you kind of expect a building to get warm, but as we approached our room it got hotter, opened the door, someone had left the heating on in our room, and it was crazy hot. We opened the windows to let the heat out. We found the room neat and tidy, but the decor looking a bit tired, the carpet i think could be deep cleaned, alot of hair on the carpet, we found some crumbs and bits along the walls on the floor. The bathroom door had had a dodgy varnish job at some point. In the bathroom was an odd stain on the floor in the corner. Above the sink were some holes in the wall where im thinking attempts had been made to put the small shelf. The furniture looked very tired and old, the dresser with the cups and drinks on had lots of water marks all over it. The beds we found a little soft, we are used to a firmer mattress. The room was warm all night so we had windows open, and listened to the rain. Everytime one of us moved in the bed the headboard rattled the wall. The staff were very friendly, helpful and kind. I dont know if we just got unlucky with our room."

"Nice location. Clean rooms and good breakfast. Staff very helpful and knowledgeable. "