"Lovely staff"

"Friendly staff who resolved enquiries quickly. Very functional rooms - we love the hair care, toiletries, tea/coffee, vanity area and hot/cold tap in the corridor. Also appreciated the complimentary drinks in reception and the comfortable and stylish seating areas."

"The hotel was very clean and in good condition given the recent refurbishment. Staff were very attentive. We didn’t have a dinner booking at the hotel restaurant but they managed to find us a space. The restaurant food and drinks were excellent Would definitely recommend and stay again. "

"Always feel very welcome and valued as a customer."

"Nice Room - warm and comfortable."

"Room very clean. Staff always welcoming. Pleasant stay as always "

"Excellent place to stay before or after a flight from Bristol airport. "

"A great stay, central for everywhere we needed, easy access to the station and short walk to the therma spa."