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"Prior to checking in, the resident hotel offered an upgrade option, which I took advantage of due to the amazing price. I am so thankful for the upgrade as it gave my party of three ample space to share one room with essentially two sections and two separate beds. My family and I felt very safe as there was additional security past a certain time at night which required all patrons show their room keys and verify their names. I would stay here again on my next trip to Liverpool and I highly recommend this hotel."

"Everything was perfect, the room, the service, the staff, the food, the bar, everything. Made out engagement weekend really special"

"Good hotel"

"Very nice property, ideal for access to Albert Dock. Lots of restaurants nearby. Comfortable beds and great shower."

"Really friendly staff and attentive! Great location, with shops, restaurants and attractions nearby!"

"Staff extremely helpful. Beautiful room and the bar area is gorgeous. Convenient location "

"This was our fourth stay. It did not disappoint and we will choose it in our next trip to Liverpool. One recommendation is to not have such a strong smelling air freshener scent throughout the facility, especially the lobby and the rest of the ground floor. It triggered a migraine"

"Reception or Jewels also known as Julie was freindly and welcoming . Lovely quiet spacious room and lovely breakfast served by Santosh and Aaeron very attentive Mornin greeting from the lovely Debbie start the new month on a good note Thankyou for the jacuzzi bath in room just what I needed after working all werks with complex needs children rest and recuperation Thankyou Jane room 201 "

"Great hotel. Top location. Great service. Only issue is the open shower as in other guest's in your room can see all"