Find Hotel with a Concierge in Kluisbergen

"I do like this hotel, despite the hiccup(s) we had at the onset of check-in. I would like to send a thank you to Ilayda, who eventually got us checked into our room. She went well above and beyond and it did not go unnoticed. She not only corrected the issues but also made up for the mishaps, immediately. Ilayda wanted to assure us that our stay at Ghent Marriott Hotel, would be as great as we expected it…and because of her, it finally was. Our room was nice and spacious. Staff is nice and friendly. Breakfast was good, I just wished they served waffles as part of the buffet breakfast. We sat at the bar 2 nights in a row, and had drinks…the lobby/bar area is beautiful. Victoria, did check on us after we checked out of our room, as we sat in the lobby waiting for our ride to the train station. She did seem very genuine, in asking about our stay…which I appreciate. However, Ilayda saved the day and our stay. "

"Lovely hotel! "

"The locals call this place The Palace and it is an exquisite hotel. Staff greeted us with prosecco and Belgian chocolates. Nice touch! Staff always smiling and extremely friendly. Highly recommend."