Find all hotels by Kyukamura in Kusatsu

"We enjoyed our stay. Great staff and service. Very clean and a good dinner buffet. The hotel is a bit of a hike uphill. Google maps might tell you to approach from the right, go behind the hotel and come around to the entrance. This route has a bunch of uneven steps and is somewhat steep. It’s better to approach from the left side up a paved road with an even incline."

"Clean room"

"Great stay. I booked a room with open air bath and it came with the access to the executive lounge for afternoon snacks and drinks. Snacks, beers and wine. The snacks there was amazing. Coz I booked two consecutive nites, they gave us access to the exclusive public bath, less ppl and with more privacy. The room was so clean and the staff were excellent. I was impressed by a staff Jaing, she was so helpful and always so enthusiastic and ready to help all the time when I saw her at the reception - check in and check out and when she was working at the executive lounge. The cleaning team was doing an excellent job. All of these made my stay so wonderful. "

"Convenient to have all the food options, and loved the slopes attached! Loved our Dandan room with a hammock!"

"Close to train station and bus stops. Easy to get to other locations."

"Great stay. Check-in was simple and efficient. Staff are very pleasant and helpful. Made it easy with English speaking staff. Enjoyed the public bath. Room was comfortable and well kept. Overall I had a great stay. "

"Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families."

"Very clean and great service! The whole place is bean-themed which is very cute. Every part of the welcome snack and breakfasts had some kind of bean. They also have very nice free homemade drinks. Your room also has a chocolate bean snack which is really yummy! There’s a private toilet (no bath) and sink in your room, with plenty of private baths available on the first floor. Love that the bath water is sourced from Yubatake - very silky. Bath amenities and toiletries were also amazing, and you can wear the provided yukata (limited sizing) out around town. So you can actually pack fewer clothes for your trip!"

"Excellent weekend get away"