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"It was so pleasure for us to stay and experience Japanese culture in the hotel. Very surprised with their friendlyness- so nice and kind. Driver Ken was the nicest person we've ever met. He made the day for us, and he also made the high ratings of this hotel. 정말 호텔에서 역까지 데리러 와주시고, 중간에 편의점 들리고싶다니 들려주시고, 또 그다음날 점심 식사 예약 및 장소까지 또 데려다주시고 (호텔 체크아웃 이후에도). 이 호텔의 서비스는 그 어떤 4스타 5스타 호텔보다 사람을 기쁘게 해주었습니다. 심지어 기사님 Ken의 친절함은 이루 말할수없이 저희여행 시작을 따뜻하게 했습니다. 감사합니다!"

"Really nice staff and food. They provide 8 different hot spring facilities as well really comfortable."

"Friendly staff, clean and comfortable room and efficient use of space"

"Staff are very nice and food are very good "

"部屋も広く浴室も広くてとても良かった"

"Great staff! Great hot spring! "

"Very good and friendly staff. Helpful and proactive. Was impressed with a list of dining options in the area prepared by the hotel for guests."

"たちばなに泊まりましたが、雨が降っても快適で静かでとてもよかったです！"

"Good point is very close to JR station. But terrible points are, no elevator, need to get heavy luggage upstairs, need to charge 1000 yen if you need to keep luggage there for a couple of hours after check out, hot spring bath available at limited time period , and the smell of the new wood in the room have give a bad day for those who are sensitive to smell, just like those people don’t smoke cannot tolerate smoking room. Think before you try provided the cost of stay is not cheap when compared...

"Very nice service "

"朝食会場は綺麗で広いのに驚きました。"

"Room is very clean. Staff are nice. Spa is enjoyable. Small gift was unexpected but making you feel you were very welcome. "