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Great hotel! No complaints.

It was a great location, and the staff was super friendly. It is 5 minutes from the airport. My only recommendation is to have their shuttle running more often. It runs every hour.

El hotel olía rico las habitaciones impecables el servicio de recepción y traslado super bueno sin duda la mejor opción cerca del aeropuerto

The airport shuttle is a big reason why we selected this hotel. Good breakfast. There is a restaurant on site, but to go elsewhere for food you will need an Uber or taxi.

Fue un lugar muy confortable previamente a ir al aeropuerto, tienen muy buen servicio de transporte y me encantó la cercanía

The staff were super helpful and the hotel is in good condition. It is an old hotel, but it is renovated and pleasant. The beds are comfortable, the room was spacious and clean. The only downside was the noise of the bathroom extractor fan, it was too loud and I was told that it was impossible to turn it down, even at night.

The staff were amazing. They went above and beyond to please. Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations. We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and...

We had a wonderful time in Santiago, partially due to our accommodations. The location is most convenient to attractions as well as the metro should you want to navigate the city. The homemade breads each morning were scrumptious and the overall selection was extensive. The beds were comfy and the rooms were stylish. The staff speaks English which was a huge help when planning the days activities. I highly recommend this boutique hotel!!

Excellent breakfast!!! Easy walk to attraction in mins. Friendly staff.

ALMOST PERFECT. Great price, clean modern, beautiful. Great service. Two issues, one is no way to boil water in the room. Bathroom has very little privacy... and sound travels :)

This hotel is great. Here is what stood out: 1. Rooms are very comfy with nice, hot showers 2. Breakfast is included and it is a fresh, hot breakfast rather than a generic buffet 3. The neighborhood is popping with all kinds of things to do in the immediate area 4. The service was really friendly, the clerks were helpful and went out of their way to book activities (massage, mani-pedi, airport transfer) for me 5. The building is super safe. They require you to buzz in and someone comes out and...

Beautiful hotel boutique. Home away from home Breakfast is awesome

The service my wife and I received was excellent, especially from Mr. Alfonso and Ms. Alison, who assisted us even before our arrival. Throughout our one-week stay, they were always helpful in recommending activities and places to visit in Santiago. The location is excellent, in a quiet neighborhood and very close to the metro station, making it a great choice for those who wish to use public transportation. We would definitely stay at this hotel again on our next visit to Santiago!

Hyatt Santiago Vitacura is a great hotel- the room was very spacious and had amazing views of Los Andes. The staff was very friendly and responded to many of our questions providing recommendations about the area and clarifying any questions we had.The hotel is in a great area (safe and modern). We used Uber for transportation and worked well

Some of staff was bilingual, and ready to assist us at all times during the day and night. The other staff such as security guards were attentive and also ready to assist with whatever was needed. The room very clean, the bed extremely comfortable. Breakfast very good and we ate dinner in the restaurant one night. It was delicious and the staff was also very kind and attentive. This hotel was very convenient to shopping, the subway and the bus station. Highly recommend.

Hotel was very clean and modern. Staff was very friendly and catered to your needs. Great location and walking distance to a lot restaurants, metro and shopping.

I loved the Aubrey Hotel, it's two large houses turned into a boutique hotel with great style and very intimate feel to the back terrace and the piano bar. The staff made the trip extra special. Mr. Mark helped us plan our days and all of his suggestions were spot on. Dianne, Alex & the front desk crew were exceptionally helpful too and great fun to meet. Rachel makes every breakfast a fantastic start of the day. The neighborhood is lively and the front rooms capture a bit of the street noise on...