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"Lovely clean room the staff are extremely friendly and helpful.Great location for all amenities, Arena, Symphony hall etc. "

"Lovely Hotel, staff really helpful and friendly. Very busy when we stayed so the wait at the bar was a bit long. "

"Spotless room"

"Let us begin at the beginning. The reception staff were amazing: Jinnelle and her team treated us as though we were values members of their family. The room was spacious and sparking clean. Service at all times was prompt and pleasant. The breakfast team, including Hossein, Tufayel and Jenisha, were very helpful. "

"Early breakfast so not everything available . Room clean and comfortable. Staff friendly and professional "

"The rooms were great The hotel was ideally situated the staff were so friendly and so helpful."

"Overall very good and I'd happy go back, however the hotel has a very strange and rather disjointed layout, and the public spaces whilst very well kept and pleasant don't go the extra mile to make this feel like a premium experience. Let me be clear, this is only the decor, which is in good condition, just not very special. The staff, room and food were excellent"

"so friendly and clean and amazing location "

"Everybody was nice, the room was great. Will return when in Birmingham."